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A pension fund paid R18 691.26 to a deceased member’s estate. Following intervention by the Office of the Pension Funds Adjudicator, the fund will now pay R798 066.32 to the beneficiaries.
Black South Africans owned 30% of life offices and 39% of asset managers at the end of 2024, according to an updated overview of the collective transformation progress by members of the Association for Savings and Investment South Africa (ASISA) since the Amended Financial Sector Code* (Amended FSC) came into effect at the end of 2017.
If you have not yet got to grips with KYC and UBO, you could soon be up FIC creek without a paddle. Ah, the wonders of acronyms, dear reader. In plain English, financial and risk advice practices that ignore rules around Know Your Customer (KYC) and Ultimate Beneficial Owner (UBO) could face censure from the Financial Intelligence Centre (FIC).
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: