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FAnews November 2021

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This month's headlines

New proposals to amend PPRs have major impact

The untold truth about intermediary agreements

Rethinking claims

Tik-Tok: The clock is ticking on SA’s R45 billion unclaimed benefits bomb

Medical schemes’ average increases for 2022

Disability claims aggregation

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Doing Business Better

Ask the right questions – Part 1 Ask the right questions – Part 2 The power of your branding statement – Part 2 The power of your branding statement – Part 1 Customer retention vs customer loyalty: what’s the difference? – Part 2 Customer retention vs customer loyalty: what’s the difference? – Part 1 Keeping clients through good and bad times – Part 2 Keeping clients through good and bad times – Part 1 Becoming a better leader – part 2 Becoming a better leader – part 1