Surveys, Reports and Ratings

UP’s CE Index shows trust is doing heavy lifting in investment and life insurance

South Africa’s life insurance and investment industries delivered strong customer experience results in the latest University of Pretoria (UP) Customer Experience (CE) Index, with life insurance scoring 74.3 and the investment benchmark reaching 76.7 out of 100 against the international benchmark of 75.

How South Africa’s mid-career generation are dealing with their tight rope years

New research from Liberty and the University of Cape Town Liberty Institute of Strategic Marketing has revealed major shifts in how mid-career South Africans view long-term security in the face of intensifying financial and personal pressures.

Urgent reform needed to unlock SA’s startup potential – new report

South Africa’s startup ecosystem is gaining ground, but it continues to fall behind global and regional peers on regulatory efficiency, capital formation and access to international markets.

The cost of delay: Sanlam Benchmark reveals South Africans plan too late