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Genasys announces its latest core platform release – Genasys Unify

19 March 2024 Genasys
Unify Genasys policy administration system

Unify Genasys policy administration system

Genasys, the leading provider of insurance administration software, today announced Genasys Unify, a major update to the core Genasys platform.

The latest release provides an overhaul of the previous Genasys user interface as well as a host of new features as the software provider continues on its mission to help make insurance easier and more rewarding for businesses and their customers.

Genasys Unify, which will be unveiled at Insurtech Insights Europe in London on Wednesday 20th March, provides end-to-end insurance administration capabilities in one single unified solution, from product building to policy management, claims and billing.

The latest version of Genasys’ cloud-based platform provides a wealth of new features to improve efficiency and cross-team collaboration, and the introduction of hundreds of new API end-points to enable Genasys customers to manage complex technology eco-systems through one core administration solution.

Craig Olivier, CTO of Genasys, said “With the release of Genasys Unify, we’ve made a huge leap forward in optimising the policy, claims and billing management experience for the modern insurance professional.

“Via extensive market research and our first-hand experience with insurance businesses around the world, we’ve listened to what our customers want. Their focus is easy-to-use software, personalised to their own specific needs, that frees them from the burden of basic administrative tasks. Software that enables the provision of best-in-class digital experiences for insurance-buyers and partners, and future-proofs businesses against a backdrop of rapid technological change.

“It’s in our Genasys DNA to continuously improve our offering to our clients, working to make insurance easier and more rewarding for everyone across the value chain. The release of Genasys Unify demonstrates our ongoing pursuit of continuous functional, operational and technological improvement for our customers, while reflecting the significant transformation of the insurance market. I’m incredibly proud of Genasys Unify as we make it even easier for insurance businesses to do more, faster.”

Built to evolve as new features and functionality are released, Genasys Unify offers a number of features designed to increase performance for insurance businesses, including:

• Personalised dashboards for each user, to provide up-to-date insights and analytics based on user persona
• Brand new task management tools to empower cross-team communication and speed up processes
• Powerful search functionality so users can instantly access contextual policy, customer and claims information at any time
• An updated wordings library and a variety of tools to enable management of complex insurance products, commission structures and co-insurance agreements
• Intelligent user warnings to reduce user errors and omissions across the policy and claims management processes

Users of Genasys Unify will be able to customise the platform to their own brand style, and connect the platform to external technology partners via its mature and well-documented API to enable the curation of innovative digital experiences across the buying and claims journeys.

Ben du Preez, VP of Product at Genasys, says: “This is an exciting update for Genasys and our partners. I’m so proud of our team for pulling out all the stops to create an ever-evolving administration solution to support the modern insurance business in navigating its transformation journey.

“We believe that insurance technology should be straightforward and frictionless and Genasys Unify provides the deep functionality to efficiently manage complex products, whilst making it intuitive for users across the business, no matter what their technical expertise.”

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