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AI plus human brings trust at scale in claims decisioning

09 July 2026 | General

If you are still asking your clients to wait five, seven or 14 days before you respond to their claim or query, then you are doing something wrong. One of the craziest tensions that blights our operating environment as we push into the AI era is the mismatch between what digitalisation and technology allows us to do versus what we have become accustomed to.

COFI is Coming: Five cybersecurity challenges SA’s financial institutions need to tackle now

06 July 2026 | General

South Africa's financial institutions face growing demands for conduct and compliance, and regulation is moving to keep pace.

PROFIDA Announces Major Security Upgrade: Transitioning to Industry-Leading 256-Bit PDF Encryption

01 July 2026 | Systems

PROFIDA, a leading provider of underwriting software solutions for the financial and insurance industries, today announced a significant security enhancement for its document generation system.

Santam-owned Kandua launches South Africa’s first AI-powered home companion

29 June 2026 | General

Kandua, a wholly owned Santam subsidiary, has announced the launch of Jess, South Africa’s first Artificial Intelligence (AI) powered home companion, which is aimed at improving trust, safety and certainty in the home services sector.

Your attackers may already be inside

09 June 2026 | General

Built to be smarter: What it means for your business to be AI-ready

08 June 2026 | General

INSTANDA launches INSTANDA clear to transform insurance operations

02 June 2026 | General

SSP Launches Pure Product Studio: Agentic AI That Puts Insurance Product Strategy Back in Business Hands

29 May 2026 | Systems

Is legacy tech holding back financial services?

28 May 2026 | General

MyMoolah launches wallet infrastructure for financial services payouts and customer fund access

18 May 2026 | General

Iress partners with Thoughtworks to accelerate platform modernisation

13 May 2026 | General

Santi4 launches to modernise investment management

11 May 2026 | General

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