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The future of insurance is digital marketplaces and AI

02 September 2025 | General

Artificial intelligence (AI) and digital marketplaces have transitioned from frontier concepts into the mainstream of insurance. The shift has opened pathways to market for entrepreneurial start-ups with an appetite for reimagining journeys across the consumer, intermediary and provider landscapes.

Pension fund administrators: six months to prove your complaints framework works

20 August 2025 | General

The FSCA’s Conduct Standard 2 of 2025 (RF) took effect on 6 August 2025. By 6 February 2026, administrators must evidence fair outcomes with plain-language communications, consistent escalation and board-grade MI, not spreadsheets.

Computer Science Software (Pty) Ltd Launches Cutting-Edge Job Scheduler for PROFIDA Suite

19 August 2025 | Systems

Computer Science Software (Pty) Ltd, developer of the acclaimed PROFIDA Software Suite, has launched a powerful new Job Scheduler module to help insurers and financial service providers streamline operations.

e4 launches Legatum as a digital leap forward in deceased estate management

18 August 2025 | General

e4, a leading partner in digital transformation, has announced the launch of Legatum (Legacy), a new digital deceased estate management system designed to tackle delays and inefficiencies in estate processing.

Data, analytics and AI vital to bridging the insurance protection gap in Africa

24 July 2025 | General

FICA in the era of deepfake and AI-driven fraud

17 July 2025 | General

What 86% of customers are really telling you when they say they’ll pay more for better service

16 July 2025 | General

Protecting our youth in a technological age

24 June 2025 | General

AI, Identity, and the Future of Finance: Why Personhood Matters More Than Ever

24 June 2025 | General

Ocellics’ Fund Factsheet platform enables investment managers to digitally transform a critical part of their businesses

20 June 2025 | General

Insurers, intermediaries and UMAs stride into the AI age

17 June 2025 | General

What does a good cyber security Incident Response plan look like?

13 June 2025 | General

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Technology