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Outcomes-based conduct regs near final hurdle

10 June 2026 | General

The pending Conduct of Financial Institutions (COFI) Bill has been branded by many commentators as the most significant overhaul of financial sector conduct regulation in South Africa’s history. It seems a fair assessment, provided the word ‘conduct’ appears in the phrasing; it is, after all, the last piece in a far larger regulatory development, being the country’s move to a twin peaks model of financial sector regulation under the FSR Act.

The broker advantage: why AI can’t replace trust

05 June 2026 | General

As Artificial Intelligence (AI) rapidly reshapes the insurance landscape, brokers are facing growing pressure to balance digital innovation with the human relationships that remain central to advice and client trust.

Leveraging culture for profitable financial and risk advice

26 May 2026 | General

Decision makers who have a deep understanding of their businesses are more capable of responding to market, regulatory or technological shifts than those with a superficial view. Leading through change, and being able to shape future-fit insurance and investment roadmaps, were up for discussion over the two-day-long PSG Conference, held recently at Sun City, and broadcast online.