Among the many hats that financial advisers are supposed to wear, they are expected to be a beacon of hope during troublesome times.They need to remain optimistic for clients and encourage them to look forward to continuing to make financial sacrifices while saving for retirement. After all, it’s not about how you start the journey, it’s the steps you take towards the final destination.

Non-disclosure has always been an issue in the insurance industry. Many a claim has been rejected on the basis that clients did not enter into a contract in good faith or were not honest at claims stage. On the other side of the coin, non-disclosure can be a divisive issue. In the case of Momentum and Nathan Ganas, while the circumstances surrounding Ganas’ death were not material to the non-disclosure that Momentum pointed towards, the insurer rightly rejected the claim on the basis that Ganas presented a risk that the company would have rated differently, or not even written at all, had they known about his health status at policy inception.