The Stage
Setting aside incorrect settlements

It is important that clients understand their policy wordings and are also made aware of all exclusions in a policy in order to understand what they are covered for and what will stand on grounds for a rejection of a claim. It is a case of constant education with clients. We summed up some case studies from the Ombudsman for Short-Term Insurance’s (OSTI) briefcase, which we thought would be interesting for our readers.

Read More
Straight Talk
Forget ROI…embrace ROL

Financial advisers are living in interesting times. It is a time where they are feeling the earth move under their feet. It is a time of a massive seismic shift, a time of a historic inflection point where they need to take a step back and look at the value that they are adding to their clients. Speaking at the Amity Investment Solutions Wealth Management Conference, Mitch Anthony – Director at the Financial Life Planning Institute – said that advisers cannot afford to become despondent; important decisions need to be made.

Read more
Featured story
The curatorship saga and premium collection

Earlier in September, Insure Group Managers was placed under voluntary curatorship by the Financial Services Conduct Authority (FSCA) by mutual agreement with IGM management. Readers have been asking questions about Insure Group and its relationship with VBS Mutual Bank (VBS). FAnews spoke to Pieter Bezuidenhout, Insure Group’s Curator, to find out more about the current situation at Insure Group.

Read more
latest videos
View all the clipsVisit our youtube channel
View all industry events at the leading industry calendar. TheCalendar