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The 2026/27 Workplace Skills Plan (WSP) and Annual Training Report (ATR) submission window is open, with a firm deadline of 30 April 2026 for most South African SETAs.
In today’s heavily regulated financial landscape, with growing public scrutiny and increasing stakeholder expectations, organisations are under pressure to meet legal requirements and demonstrate ethical integrity.
A pension fund has been referred to the Financial Services Conduct Authority (FSCA) for investigation and penalty after the fund had repeatedly failed to respond to the Office of the Pension Funds Adjudicator for information pertaining to a complaint.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: