Explore the Category
Following the media release issued by the FSCA on 27 October 2023, the FSCA has received further media enquiries regarding the BHI Trust matter. These enquiries include requests for details of the FSCA’s investigation, its findings, and parties involved.
As time progresses, regulatory and compliance requirements are continuously evolving. So, how well-prepared can the industry be when the benchmark is constantly changing?
The Office of the Pension Funds Adjudicator has been inundated with almost 1000 complaints by security officers about their employer Mafoko Security Patrols who they say deducted contributions from their salaries but did not pay it over to the fund.
On Friday 3 November 2022, the Office of the FAIS Ombud launches its Annual Report for the 2022/2023 Financial Year.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: