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Misrepresentation is one of the most rampant adherent practices in the financial services industry, and is one that regulators want to put an end to. But how does one achieve this when regulators and the Ombudsmen cannot take a matter beyond a certain point?
While there is no doubt that combatting fraud and corruption within the financial services industry is a major challenge, one needs to determine how wide the net is, and where the unsavoury activities are rooted before an appropriate solution can be sought.
Do you think short-term insurance broking will survive the AI plus humanoid robotics age?