Explore the Category

Industry reflection shows areas that need improvement

15 November 2016

Self-reflection is a very valuable exercise as it encourages self-improvement. This is done on a number of platforms at an industry level when industry organisations reflect on the year that was during their annual reports.

FAIS Ombud releases its Annual Report for the financial year 2015/2016

11 November 2016

The Office of the FAIS Ombud once again improved upon the results achieved during the previous financial year, and resolved nine thousand two hundred and eighty nine (9289) complaints during the past financial year ending 31 March 2016.

Do your homework

03 November 2016

Renier Lombard approached the FAIS Ombud claiming that his adviser, Mark Colley, wrongfully invested his retrenchment money into a high risk property fund, which resulted in him losing nearly everything. Lombard claims that he requested for his funds to be placed in a low interest, low risk fund.

Questionable change in risk and insurable interest

13 October 2016

We often read about the consequences of certain actions by various Ombudsmen as a result of one small mishap. This shows that mistakes happen so easily and once again, this is a reminder for us to be extra vigilant.

quick poll

Question

Do you think short-term insurance broking will survive the AI plus humanoid robotics age?

Answer

Human first always Not a chance Possibly maybe Yes, but reimagined

View the Results