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Compliance - Regulatory / FAIS Ombudsman

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FAIS Ombud releases its Annual Report for the financial year 2017/2018

FAIS Ombud releases its Annual Report for the financial year 2017/2018

02 November 2018

The Office of the FAIS Ombud released its 2017-2018 Annual Report. The Annual Report provides a review of the performance of the Office of the FAIS Ombud as well as reports on its financial affairs.

Unclaimed shares pose a number of irregularities

Unclaimed shares pose a number of irregularities

09 October 2018

The Financial Advisory and Intermediary Services Ombudsman (FAIS Ombud) recently released a determination, in which an issue arose out of an investment.

Funeral policies:  a warning to consumers

Funeral policies: a warning to consumers

10 September 2018

Conversations about death and funerals are never pleasant but certainly necessary, as we are all confronted by death at some point in our lives. We live in a diverse country where funerals have a different cultural meaning and experience, more than often at a large expense for those remaining behind. Bearing in mind the costs to bury or cremate a loved one, consumers seek insurance products that can provide cover for all the related expenses.

FAIS Ombud launches online complaints form

FAIS Ombud launches online complaints form

20 August 2018

CIRCULAR 1 OF 2018: LAUNCH OF ONLINE COMPLAINTS FORM

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Do you think short-term insurance broking will survive the AI plus humanoid robotics age?

Answer
Bringing the wrongdoers to light

Bringing the wrongdoers to light

06 August 2018
Whose fault is it?

Whose fault is it?

22 May 2018
A lie that’s half-truth is the darkest of all lies

A lie that’s half-truth is the darkest of all lies

17 April 2018
Concerns arise as FAIS Ombud faces record number of complaints

Concerns arise as FAIS Ombud faces record number of complaints

23 November 2017
Is this Treating Customers Fairly?

Is this Treating Customers Fairly?

27 July 2017
Highlighting the value of registered advisers

Highlighting the value of registered advisers

13 July 2017
Determination: Fighting a losing battle

Determination: Fighting a losing battle

11 May 2017
A grand seduction

A grand seduction

09 March 2017
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