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Investigation of Cryptocurrency Complaints – The Office of the FAIS Ombud

16 January 2023

The Office of the FAIS Ombud (“the Office”) is committed to resolving complaints in a procedurally fair, informal, economical, and expeditious manner, with reference to what is equitable in all circumstances.

Scam alert: The FAIS Ombud warns against funeral policies offered on social media platforms

06 December 2022

The Office of the FAIS Ombud warns consumers to be cautious of funeral service providers offering their services to consumers exclusively on social media platforms.

Great job FAIS Ombud; but what about that syndication mess?

28 November 2022

The FAIS Ombud Annual Report 2021-22 released late November 2022 details the busiest year on record for the institution tasked with resolving consumers’ complaints against poor advice or conduct by South Africa’s financial intermediaries. During the period under review, the Office of the FAIS Ombud (Office) received a record 11 827 new complaints, growing by 10.8% over the prior year. More than two thirds of the complaints received, or 8 011 cases in total, fell within the office’s mandate for further investigation.

FAIS Ombud urges consumers to be aware of the insurance on black Friday mobile deals

25 November 2022

Black Friday shopping has been in the country for a little over a decade and South Africans enjoy spending money during this time. Every retailer will be putting forth their best offers to attract customers.

quick poll

Question

Do you think short-term insurance broking will survive the AI plus humanoid robotics age?

Answer

Human first always Not a chance Possibly maybe Yes, but reimagined

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