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Analysts acknowledge reporting

Analysts acknowledge reporting

25 August 2004 | Corporate Governance

(26.8.04) The awards, which were for last year, spanned sectors across the economy and also included specific areas of excellence, pertinent to investors.

Brait does BEE

Brait does BEE

20 August 2004 | BEE (Black Empowerment)

Brait finally announces a BEE transaction, as 26% of the equity in the unlisted Brait SA business is to go to new partners, in a toughly negotiated deal valued at R123.8m, which has been partially financed by Old Mutual SA.

Client advice

Client advice

05 August 2004 | Acts (FAIS / Pension etc)

(5.8.04) Contrary to popular perception, the FAIS Act, which will come into full operation in September, will not be providing blanket protection to users of financial services.

Information is power

Information is power

28 July 2004 | Financial Sector Conduct Authority (FSCA) (was FSB)

(28.7.04) The FSB launched their consumer protection initiative on Tuesday.

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

View the Results

Three more…

Three more…

26 July 2004 | Financial Sector Conduct Authority (FSCA) (was FSB)

A big deal

A big deal

16 July 2004 | BEE (Black Empowerment)

Another board appointment

Another board appointment

11 July 2004 | BEE (Black Empowerment)

Another deal

Another deal

09 July 2004 | BEE (Black Empowerment)

Licenced

Licenced

27 June 2004 | Acts (FAIS / Pension etc)

Up to date with BEE

Up to date with BEE

18 June 2004 | BEE (Black Empowerment)

Latest on VESA and tracking companies

Latest on VESA and tracking companies

09 June 2004 | SAIA - South African Insurance Association

A life of its own

A life of its own

06 May 2004 | Corporate Governance

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