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More transformation required in financial services, say, FAIS Ombud

More transformation required in financial services, say, FAIS Ombud

23 October 2009 | FAIS Ombudsman

FSB’s Enforcement Committee fines insider R150 000

FSB’s Enforcement Committee fines insider R150 000

22 October 2009 | Financial Sector Conduct Authority (FSCA) (was FSB)

Update on Licenses for Financial Services Providers

Update on Licenses for Financial Services Providers

22 October 2009 | Financial Sector Conduct Authority (FSCA) (was FSB)

Strange bedfellows – foreign currency trading and low risk

Strange bedfellows – foreign currency trading and low risk

20 October 2009 | FAIS Ombudsman

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Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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FAIS Ombud orders Leaderguard broker to repay pensioners

FAIS Ombud orders Leaderguard broker to repay pensioners

19 October 2009 | FAIS Ombudsman

FAIS Ombud: Broker with strange licensing records ordered to pay

FAIS Ombud: Broker with strange licensing records ordered to pay

19 October 2009 | FAIS Ombudsman

FAIS Ombudsman sides with complainant

FAIS Ombudsman sides with complainant

14 October 2009 | FAIS Ombudsman

FAIS Ombud finds broker chased commission by extending maturity date

FAIS Ombud finds broker chased commission by extending maturity date

12 October 2009 | FAIS Ombudsman

Public Private Partnership Launches Alcohol Testing Centre in Randburg

Public Private Partnership Launches Alcohol Testing Centre in Randburg

30 September 2009 | SAIA - South African Insurance Association

New business slows, but life industry remains healthy

New business slows, but life industry remains healthy

29 September 2009 | Association for Savings & Investment SA (ASISA)

Naming and shaming in the pension fund space

Naming and shaming in the pension fund space

29 September 2009 | PFA - Pension Fund Adjudicator

Pension Fund Adjudicator’s scorecard results highlight best and worst performing funds

Pension Fund Adjudicator’s scorecard results highlight best and worst performing funds

29 September 2009 | PFA - Pension Fund Adjudicator

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FAnews June 2026

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