Claims insights to reshape the broker-client conversation
08 September 2025
The latest Standard Bank Insurance Claims Insight Report opens with some sober reflections on the risk landscape in which brokers and insurers are initiating general insurance covers. In his report introduction, the bank’s Chief Risk Officer, Thabani Ndwandwe, described a “converging risk landscape” where extreme weather, infrastructure shortcomings and societal pressures were amplifying insurers’ loss exposures.