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Short-term insurance contracts operate on good faith and it is the insured’s responsibility to disclose all material facts that may reasonably be expected to enable the insurer to properly assess the risk.
The South African Insurance Association (SAIA) has observed with appreciation the efforts by all who played a role in containing the fires that engulfed Cape Town this week. We commend those affected for prioritising safety over possessions and are thankful that no human lives have been lost as far as we are aware.
The Financial Sector Conduct Authority (FSCA) warns the public against doing any financial services business with Walter Monte Weakley (Mr Weakley), who is not authorised to give any financial advice or render any intermediary services in terms of the Financial Advisory and Intermediary Services Act, 2002 (FAIS Act).
The Insurance Institute of Gauteng (IIG) recently hosted an IIG Insights webinar, on the industry outlook for 2021.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: