Explore the Category

Advice or information?

Advice or information?

20 August 2006 | LOA - Life Officers' Association

Message from Mike Jackson, chairman, LOA

Message from Mike Jackson, chairman, LOA

18 August 2006 | LOA - Life Officers' Association

Members need to check up on the trustees

Members need to check up on the trustees

17 August 2006 | PFA - Pension Fund Adjudicator

New PFA Ruling concerning the application of a rule amendment

New PFA Ruling concerning the application of a rule amendment

15 August 2006 | PFA - Pension Fund Adjudicator

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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SAIA and its members to assist flood victims

SAIA and its members to assist flood victims

08 August 2006 | SAIA - South African Insurance Association

ERM - A roadmap for identifying risks

ERM - A roadmap for identifying risks

03 August 2006 | General

The PFA rulings unpacked

The PFA rulings unpacked

01 August 2006 | PFA - Pension Fund Adjudicator

Truth, lies and the past

Truth, lies and the past

31 July 2006 | LOA - Life Officers' Association

Wading through cement

Wading through cement

31 July 2006 | Financial Sector Conduct Authority (FSCA) (was FSB)

FSP licensing process nearly complete

FSP licensing process nearly complete

31 July 2006 | Financial Sector Conduct Authority (FSCA) (was FSB)

As EE deadline looms, are SA's corporates in for a big surprise?

As EE deadline looms, are SA's corporates in for a big surprise?

20 July 2006 | General

Property props up the short term sector

Property props up the short term sector

13 July 2006 | Financial Sector Conduct Authority (FSCA) (was FSB)

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