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Compliance - Regulatory

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Complainants get R386-milllion back in insurance payouts

Complainants get R386-milllion back in insurance payouts

26 June 2024 | Insurance Ombudsman

The Ombudsman for Long-term Insurance (OLTI) and the Ombudsman for Short-term Insurance (OSTI) have published their last joint annual report for 2023, as they have now been incorporated into the National Financial Ombud Scheme South Africa (NFO).

Advisers, advice practices could trip up over COFI licensing rules

Advisers, advice practices could trip up over COFI licensing rules

26 June 2024 | BEE (Black Empowerment)

Post-Apartheid South Africa is awash with new, race-based legislation that is introducing all manner of compliance challenges for the country’s small, medium and emerging enterprises (SMMEs). In extreme cases, as illustrated by the following account of alleged regulatory overreach, the entities responsible for implementing regulatory change risk causing serious harm to the economy and individual business owners.

FSCA launches pension ‘Know Your Rights’ campaign

FSCA launches pension ‘Know Your Rights’ campaign

The Financial Sector Conduct Authority (FSCA) is set to launch a nation-wide 'Know Your Rights' campaign aimed at educating Members and the Boards of Trustees of Retirement Funds, as well as the public, about their rights and responsibilities regarding retirement fund contributions and the two-pot retirement system (otherwise known as the two-component system).

ASISA welcomes Old Mutual’s Iain Williamson as new Chairman

ASISA welcomes Old Mutual’s Iain Williamson as new Chairman

The Association for Savings and Investment South Africa (ASISA) welcomes Iain Williamson as the new Chairman of the ASISA Board of Directors. Williamson is the CEO of Old Mutual and has been a member of the ASISA Board since January 2020.

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If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

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ASISA: Expect investment opportunities punted via social media, Telegram and WhatsApp to be scams

ASISA: Expect investment opportunities punted via social media, Telegram and WhatsApp to be scams

ASISA: Local CIS industry assets surpass R3.5 trillion for the first time

ASISA: Local CIS industry assets surpass R3.5 trillion for the first time

Forecasting 2024: regulatory changes

Forecasting 2024: regulatory changes

27 May 2024 | General
PFA orders fund to rework death benefit allocation

PFA orders fund to rework death benefit allocation

FSCA warns the public against individual(s) impersonating the FSCA and its staff

FSCA warns the public against individual(s) impersonating the FSCA and its staff

Proper record-keeping essential for two-pot retirement system

Proper record-keeping essential for two-pot retirement system

PFA slates fund for placing employer’s interests before member

PFA slates fund for placing employer’s interests before member

New Corporate ADR policy brings South Africa in line with international best practice

New Corporate ADR policy brings South Africa in line with international best practice

16 May 2024 | General