FAnews in conversation with Sandra Snowball, Head of Membership at the FIA

In this instalment of the Global Choices series with FAnews, we share Sandra Snowball’s story, Head of Membership at the FIA, who lost her home in a devastating fire. Her experience reveals the gap between theory and reality, highlighting the emotional, physical, and financial toll of such trauma—and the lessons the insurance industry must take to heart about true client support