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Furnished, semi-furnished, or unfurnished property? Insurance essentials for rental properties

11 July 2025

South Africa’s residential rental market is booming, with national rental growth reaching 5.6% in the first quarter of 2025 – the strongest quarterly increase in nearly eight years – according to the PayProp Rental Index.

Combating theft & hijacking in South Africa: Tips from an insurance exec

10 July 2025

Despite a welcome drop in reported incidents, vehicle theft and hijackings remain a primary concern for South Africans.

Do your clients know about looming 2/3G disconnect

10 July 2025

The accelerated adoption of new technologies introduces new risks to businesses and households, but not always where you expect it to. So, while brokers and risk managers are on edge over cybercriminals using artificial intelligence (AI) to hack into bank accounts or steal clients’ data, there are some more basic developments that you need to keep an eye on.

Rooting Out Risk: How Insurers Navigate Tree Damage Claims

08 July 2025

The recent powerful cold fronts battering the Western Cape have again put the spotlight on a common yet underestimated insurance risk, trees and their vulnerability to severe winds.

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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