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With the amount of medical aid schemes, hospital plans and retirement packages on the market, the role of financial advisors has traditionally been an important one in the South African context where the majority of the population belongs to the middle to
Investor confidence is booming, according to the Association for Savings and Investment South Africa (ASISA). It is this confidence that has resulted in the second highest ever net quarterly inflows for the Collective Investment Schemes (CIS) industry dur
Ten years ago, the insurance industry's distribution landscape was relatively straightforward. Today, that has changed radically, with more players competing in a softening market.
The National Association of Independent Financial Advisers (NAIFA) was terminated in February, according to an article in the Financial Mail.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: