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Intermediaries today face the challenge to thrive amid a complex economic landscape and the reality of constant change, but therein lies the opportunity, says Heinrich Punt, General Manager of Intermediaries at Sanlam.
Brokers advising businesses and individuals on their short-term insurance cover have a tough job navigating the ever-changing risk environment, and constraints – such as policy exclusions and cover limits – that go hand in hand with the shifting environment.
How is your business leveraging the efficiencies and scale offered by technology without diluting your human edge?