Brokers stumble at the usual hurdles
A close assessment of the FAIS Ombud Annual Report 2019/20 confirms that segments of South Africa’s financial advice community have learned little over the years. The report, which contains background information on a handful of informal settlements and formal FAIS Ombud determinations, highlights contraventions of the Financial Advisory and Intermediary Services (FAIS) Act and its accompanying Codes that have been tripping up advisers since the Act was promulgated. These shortcomings assisted the Office of the FAIS Ombud in recovering R57.263 million on behalf of consumers during the year.