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The Financial Services Board (FSB) says the effective management of capital remains important to long-term insurers while at the same time the industry continues to face numerous challenges.
This week's Sunday Times features an article billed as the "Clash of [the] financial watchdogs." The article suggests that the FAIS Ombud, Charles Pillai and the Financial Services Board (FSB) are at loggerheads over some of the recommendations contained
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: