Explore the Category

FSB to implement a system to regulate hedge fund managers

19 May 2007 | Financial Sector Conduct Authority (FSCA) (was FSB)

The Financial Services Board in South Africa has implemented a system to regulate the manager, so from this month onwards the FSB will institute a third class of FSB license, where hedge fund managers will have to register with them. The relevant Board

Short-term insurance faces structural challenges

16 May 2007 | SAIA - South African Insurance Association

The South African Insurance Association (SAIA) ran a special feature in a number of national newspapers earlier this week.

SARS eager to pounce once amnesty ends

15 May 2007 | SARS - South African Revenue Services

With the deadline for the tax amnesty for small businesses rapidly approaching on 31 May, eligible businesses and individuals should apply quickly or face the strong possibility of being prosecuted, warns David Knott, a fiduciary specialist BoE Private C

Deja vu as FAIS Ombud refuses leave to appeal again

15 May 2007 | FAIS Ombudsman

Since the beginning of the year, we've reported on two cases brought to the FAIS Ombud to be adjudicated in terms of the FAIS Act. These cases had similar outcomes in that the Ombud awarded in favour of the complainant and ordered the respondent to pay co

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

View the Results