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Compliance - Regulatory / FAIS Ombudsman

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Office of the FAIS Ombud dismissed two motor insurance complaints

Office of the FAIS Ombud dismissed two motor insurance complaints

09 February 2009
Sloppy administration hits broker hard

Sloppy administration hits broker hard

13 January 2009
FAIS Ombud: Broker who leaves everything to clerk ordered to pay

FAIS Ombud: Broker who leaves everything to clerk ordered to pay

09 January 2009
FAIS Ombud questions honesty of provider who charges additional commission without consent

FAIS Ombud questions honesty of provider who charges additional commission without consent

06 January 2009
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Ombud raps broker for not disclosing the difference between a “nominated”  and  “regular” driver

Ombud raps broker for not disclosing the difference between a “nominated” and “regular” driver

06 January 2009
FAIS Ombud: Broker ordered to pay client who loses all in pyramid type forex investment

FAIS Ombud: Broker ordered to pay client who loses all in pyramid type forex investment

06 January 2009
Will the insurers ever take responsibility?

Will the insurers ever take responsibility?

03 December 2008
Ombud raps broker for not advising client of  vehicle depreciation and the resultant lower premium

Ombud raps broker for not advising client of vehicle depreciation and the resultant lower premium

27 November 2008
Delays in document processing can be costly

Delays in document processing can be costly

17 November 2008
FAIS Ombud warns brokers not to place cover without proper documentation

FAIS Ombud warns brokers not to place cover without proper documentation

13 November 2008
FAIS Ombud lambastes the good citizen warranty

FAIS Ombud lambastes the good citizen warranty

06 November 2008
FAIS Oombud says too many Ombuds are bad for the industry

FAIS Oombud says too many Ombuds are bad for the industry

31 October 2008