Technology / General

The role of the consumer in the creation of insurance products

Traditional insurers are under greater pressure today than ever before. Even before the pandemic, South African insurers were facing a whirlwind of claims, raising questions about the long-term viability of the industry. COVID-19 only exacerbated that, as did the unrest which rocked the country in July. Additionally, a slew of upstart insurtechs are coming for the traditional insurers’ lunch.

How contextual Intelligence ramps up fraud detection in today’s multi-channel world

As a fraud and risk professional, you may feel as though your organization walks a tightrope, balancing minimal customer friction with maximum risk mitigation.

novomind iAGENT customer service software launches in South Africa

Global Tech Companies Are Turning to South Africa for Media and Marketing Expertise

While Covid-19 and its associated lockdowns have dealt severe blows to most economies around the world, there are some unexpected silver linings. As a result, local marketing and communications companies have found their services are in demand by global ICT brands.