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The demand for used cars has exploded since the start of the pandemic, thanks to a global semiconductor and microchip shortage, which has negatively impacted the availability of new cars. This has also led to soaring prices for second-hand cars, and now insured motorists could be paying the price.
For some time now the South African Motor Body Repairers’ Association (SAMBRA), whose members are responsible for repairing over 80% of all insured repair claims in the country, have been advocating for insurer panels to open up as per the Guidelines to Competition in the South African Automotive Aftermarket (“the Guidelines”).
Renaissance Insurance handles hundreds of insured events every day, and one of the essential elements of this process is calculating damages to vehicles.
How is your business leveraging the efficiencies and scale offered by technology without diluting your human edge?