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Initial assessments suggest that damages from the extreme and disastrous flooding in KwaZulu Natal are significant and run into hundreds of millions of rands, if not more.
Hardly a day goes by without some or other survey result popping up in your inbox. The latest to flash across this writer’s Apple screen was like an Oscars-level slap aimed directly at South Africa’s short-term insurers. The opening paragraph of the 2021 Consulta Customer Satisfaction Index (SA-CSI) for Short-term Insurance media release criticised the industry for not doing enough to accommodate changing customer perceptions of value and quality. Slap jokes aside, and with apologies to Will Smith, the survey result points to an industry that is missing the mark in meeting customer expectations on a range of measures.
Marine insurers have found themselves in rough waters for the past two years. First, it was Covid that decimated global supply chains and then, just as the marine sector was starting to show tentative signs of recovery, the Ukraine invasion happened. This while Covid remains a moving target and far from being a challenge of the past.
Specialist lender Premium Finance Partners (PFP) has joined forces with agricultural credit facilitator Orbi Serve to provide an innovative funding model for direct inputs for row crop farmers that aims to advance on the current funding offerings provided by some banks and agricultural cooperatives.
Do you think short-term insurance broking will survive the AI plus humanoid robotics age?