Non-life / General

Largescale QR code uptake attracts cybercriminals

The huge upswing in online shopping across the globe during the COVID-19 pandemic, coupled with the proliferation of smartphone use over the past few years, has spurred massive adoption of Quick Response (QR) codes.

Swift and fair resolution to customer complaints

The cost of insurance catch-2022

The cost of buildings, household contents and motor vehicle insurance is forcing many South African households to reconsider their basket of non-life insurance covers at a most inopportune time. Ironically, the cost pressure on businesses and consumers are felt hardest when the economic and risk outlooks are at their worst; making it even more important to keep appropriate insurance covers in place.

Identifying and mitigating cyber risk for remote work

As more people work remotely, employees are inadvertently creating opportunities for hackers to forge tunnels into company networks through often unsecured connectivity.