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Few things test the value of advice quite like explaining the fine print in a non-life insurance policy. Brokers are often called on to explain complex and technical concepts when placing a client’s assets under cover, and to help determine the appropriate response immediately following a loss event. Errors during onboarding or when registering a claim can have serious financial consequences.
New data from the National Financial Ombud Scheme South Africa has highlighted how often property-related insurance disputes hinge on the distinction between sudden water damage and longer-term maintenance problems.
Mental health is no longer just a wellbeing concern, it is a measurable insurance risk that can expose South African businesses to claims, financial loss, and regulatory liabilities.
In today’s challenging economic climate, young South Africans have become master budgeters. Squeezed by a high cost of living, inflation, and stagnant entry-level salaries, every monthly line item is heavily scrutinised.
Do you think short-term insurance broking will survive the AI plus humanoid robotics age?