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Rising claims, rising costs: the inflation crisis facing insurers

21 July 2026

As insurers continue to navigate elevated claims-cost pressures, economic uncertainty and changing risk dynamics, South African insurers are reassessing underwriting, pricing and risk management strategies in 2026.

Three themes rewriting the rules of insurance

16 July 2026

AI infrastructure investment, capital market fragmentation and supply shocks are reshaping insurance discussions as brokers help clients protect higher-value assets from evolving, interconnected risks. But the most tangible pressure point remains inflation, with higher-for-longer energy prices once again forcing economists to rethink key macroeconomic assumptions.

Cybercriminals are targeting South Africa’s sports clubs – and the consequences are growing

13 July 2026

South Africa’s sporting community continues to grow in scale, professionalism and digital dependence, and with that progress comes a rising, often underestimated cyber threat.

Replacement value conditions test broker advice

25 June 2026

Few things test the value of advice quite like explaining the fine print in a non-life insurance policy. Brokers are often called on to explain complex and technical concepts when placing a client’s assets under cover, and to help determine the appropriate response immediately following a loss event. Errors during onboarding or when registering a claim can have serious financial consequences.

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If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

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NFO data highlights hidden moisture risk behind property insurance disputes

22 June 2026

Why employee mental health is an insurance risk businesses can’t ignore

19 June 2026

The true cost of cheap: Why cheap cover can cost young people more

18 June 2026

Travelling for the FIFA World Cup 2026? How to keep your high value items safe

15 June 2026

Forces reshaping underwriting, policy wordings, and reinsurance structures

09 June 2026

Cover for an interconnected world: Insuring your smart home

08 June 2026

Balancing Sasria and PTS Cover in an Uncertain World