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Make sure you’re covered for the coming winter months
You can scream about the benefits of artificial intelligence (AI) and technology until you are blue in the face, but to retain your edge in the competitive short-term insurance market requires disciplined underwriting and sustainable pricing.
South Africa’s only special risk insurer, Sasria SOC Ltd, has relaunched its Wrap Cover, restoring a critical layer of insurance capacity for large corporates facing escalating risks linked to civil commotion, riots, strikes, public disorder and Terrorism.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: