COVID-19 silver lining? The dawn of a new digital era for South African dispute resolution
The unprecedented COVID-19 pandemic, and the consequent lockdown levels, affected every aspect of life as we knew it – and the legal fraternity was no exception. Despite courts being considered an essential service since the first Alert Level 4 lockdown in 2020, court processes in South Africa had to rapidly change and recalibrate to adapt to the so-called “new norm”. This was only made possible through the implementation of digital platforms.