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The US long bond has long been regarded as the ‘safe haven’ asset for global portfolios. This reputation was earned from nearly 40 years of strongly positive returns when risk assets sold off.
In the past, the negative effects of companies’ activities have been borne by society. But, from carbon pricing to sugar taxes, governments are increasingly reflecting them back on the companies responsible.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: