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2023 was a bitter-sweet year for EM stocks. The MSCI Emerging Markets Index rebounded from a 20% decline in 2022, delivering a gain of 10%. However, EM stocks lagged developed market (DM) peers by a wide margin, for the third year in a row, with the MSCI World advancing 24%.
At M&G Investments, we don’t pretend to have a crystal ball to be able to forecast the future, instead building our portfolios based on current asset valuations. In our view, these valuations are telling us that South Africa is the place to be in 2024 rather than offshore, and particularly not in US equities.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: