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Constantia Insurance lives by the motto of ‘insurance made personal’, and recently hosted an innovative webinar to demonstrate this commitment. Constantia’s UMA and Broker partners were invited to submit any business-related questions, which were then answered live by CEO Peter Todd, who took up the reins in February 2020.
What value do you add to the lives of your clients? In these uncertain times, and in the context of rising numbers of retrenchments, what do you have to offer as an intermediary that stands out for your clients? What are your clients’ reasons for choosing to work with you?
Insurance brands that were traditionally thought of as direct businesses are among the best-positioned to take advantage of the ongoing acceleration into the fourth industrial revolution (4IR). The possibility that these brands are better at the digital distribution of financial product to customers should not come as a surprise, as they have been fine-tuning their processes and systems for that purpose over many years. One of the legacies of the direct versus middleman warfare that spanned the late 1990s and early 2000s is that financial advisers and insurance brokers dismiss anything with “direct” in the title. We would suggest it is long overdue for all of us to discard this outdated thinking and assess each product provider on its merits.
As the economy opens to the different lockdown levels, businesses are prioritising the new sanitation and social distancing regulations, managing their teams’ safety and ensuring the workplace policies for business continuity are in place and adhered to.
If you had to hazard a guess, when do you reckon the COFI Bill will be signed into law?