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Over the past two years, a major focus of the financial services industry has been the fact that industry regulators, and companies, have embarked on a major cost cutting programme. Different to austerity measures, cost cutting measures aim to improve the performance of companies and to make the financial services industry accessible to a greater sector of the population.
2014 is a landmark year for South Africa. Because of the events of the past two decades, there will be a lot of reflection on how the country has progressed over the past two decades, as well as what the future holds for the country.
The Registrar of Financial Services Providers (FSPs) paid Centriq Insurance a visit last year to conduct an on-site risk assessment to examine the practical application of the FAIS (Financial Advisory and Intermediary Services) act and other interconnected legislation especially from Centriq’s specialised insurance business point of view.
We frequently receive enquiries about legislative changes, specifically regarding Treating Customers Fairly (TCF) and the Protection of Personal Information Act (POPI). Some product providers have even requested advisors to sign TCF declarations.
The strongest deterrent against FSP compliance missteps is or should be: