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The most recent determination by the FAIS Ombud concerns the placing of a client’s investment in the ill-fated Blue Zone scheme. Reading it provides one with insight into the practical application of the FAIS Act and General Code of Conduct.
The Office of the Ombudsman for Long-term Insurance received 9 592 complaints against long-term insurance companies in 2012, the highest ever and 4% more than in 2011, according to its latest annual report.
The Registrar of Financial Services Providers (Registrar) referred a case against Hippo Comparative Services (Pty) Ltd (the Respondent), FSP number 16357 to the Enforcement Committee of the Financial Services Board.
The purpose of the document is to provide guidance on:
The strongest deterrent against FSP compliance missteps is or should be: