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Compliance - Regulatory

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PFA orders funds administrator to refund termination charges

PFA orders funds administrator to refund termination charges

The “dishonest” underwriter and administrator of a retirement fund has been ordered by the Pension Funds Adjudicator to pay into a complainant’s paid-up retirement annuity policy, all termination and causal event charges levied on the complainant’s fund value.

Beneficiary nomination form is only a guide, says PFA

Beneficiary nomination form is only a guide, says PFA

The Pension Funds Adjudicator has ruled that the inclusion of a complainant in the beneficiary nomination form did not entitle her to automatically receive a share of the death benefit.

FSB Enforcement Committee fines My Lawyer Legal Assistance

FSB Enforcement Committee fines My Lawyer Legal Assistance

The Enforcement Committee of the Financial Services Board has imposed a penalty of R200 000 on My Lawyer Legal Assistance (“My Lawyer”) for selling insurance policies that were not underwritten by a registered insurer.

Determination shows the need for draconian measures

Determination shows the need for draconian measures

30 January 2014 | FAIS Ombudsman

While there is no doubt that combatting fraud and corruption within the financial services industry is a major challenge, one needs to determine how wide the net is, and where the unsavoury activities are rooted before an appropriate solution can be sought.

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Business continuity and disaster recovery planning

Business continuity and disaster recovery planning

27 January 2014 | General
OSTI ‘nails’ insurer

OSTI ‘nails’ insurer

16 January 2014 | Short Term Ombudsman
Compliance tips for 2014

Compliance tips for 2014

15 January 2014 | General
Widow wins battle for disability benefit from her grave

Widow wins battle for disability benefit from her grave

12 December 2013 | PFA - Pension Fund Adjudicator
The FSB looks beyond a significantly challenging year

The FSB looks beyond a significantly challenging year

Sanlam fined R3 million for overpaying brokers

Sanlam fined R3 million for overpaying brokers

Ombuzz Issue 25 - Charges In Respect Of Investment Policies

Ombuzz Issue 25 - Charges In Respect Of Investment Policies

27 November 2013 | Life Ombudsman
Determination raises trust issues

Determination raises trust issues

27 November 2013 | FAIS Ombudsman