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I’m often asked about the trends that are shaping the insurance industry. So it was fascinating to read a report from consulting firm Deloitte, ‘The four trends that will define insurance in 2020’, based on a survey of more than 200 insurance executives in the EMEA region.
The South African Medical Research Council (MRC) reported that more women are murdered by their partner or ex-partner in South Africa than in any other country in the world. Abuse experienced by intimate partners is the most common form of violence, and the leading cause of death among South African women.
Despite the significant challenges facing South Africa, Lusani Mulaudzi, the incoming President of the Actuarial Society of South Africa, believes that a window of opportunity has opened up that requires an “all hands on deck” approach in order to regain lost ground.
The Fourth Industrial Revolution has transformed end-customer expectations, putting pressure on brands to evolve their offerings. Loyalty programmes are by no means exempt.
What do you believe will be the biggest challenge when the COFI framework is finally implemented?