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Customer experience is a shared broker-insurer responsibility

Long before artificial intelligence (AI), cloud computing and satellites were all the rage, non-life insurance business was concluded based on commonsense, enterprise, human relationships and trust. Apologies for the comma-separated lists in this opening sentence, dear reader, but that was just how the words flowed.

South Africa's SME Crisis Isn't a Funding Problem. It's a Sales Problem

When confidence does all work

Can AI take over from your financial adviser?

Andile Jonas, Head of Marketing at Momentum Savings, loves artificial intelligence. But he’s not trading in his financial adviser yet.