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The real retention fix for call centres isn’t just pay - it’s adding actual value into the total package

07 April 2026

Staff churn is an ongoing challenge across the Business Process Outsourcing (BPO) industry, especially in call centres where long shifts and constant performance pressure are part of daily operations.

Navigating macro-environmental disruptors

07 April 2026

While they grapple with long-standing regional and local challenges, African organisations are simultaneously under pressure to navigate a global environment characterised by poly-crisis.

Retirement isn’t the sunset we imagine. It’s a life stage that demands real conversations

02 April 2026

As an, Executive Head of Brand Marketing at Momentum Qhawekazi Mdikane, thought organising her mother’s estate would be a cinch… how wrong she was.

Military Science Professor says Middle East conflict highlights the shifting nature of modern warfare

31 March 2026

On top of the loss of lives, human suffering and complete devastation of entire populations, the conflict unfolding in the Middle East now extends beyond military confrontation into economic warfare, with implications for global trade and energy security.

quick poll

Question

If you had to hazard a guess, when do you reckon the COFI Bill will be signed into law?

Answer

2026, as promised 2027 looks more likely Impossible to say More consultation needed

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Navigating market volatility with a clear strategy

25 March 2026

Ethics as the engine unlocking the true power of education

24 March 2026

The office: collaboration hub or symbol of control?

24 March 2026

Why youth unemployment must remain at the heart of the economic agenda

23 March 2026

Navigating the complexities of long term strategic challenges March 2026

20 March 2026

The advice landscape is changing - just not in the way most advisers think

20 March 2026

Geopolitical conflict and the global insurance market – lessons for South African insurers and reinsurers

17 March 2026

Prioritising resilience and sustainability with advice

12 March 2026

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