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How to financially prepare for turbulent times

02 February 2023

While we’re always hoping for the best and trying to remain positive, the reality is that life is unpredictable and filled with unexpected challenges.

2022 was a painful year for insurers

01 February 2023

In the last few years, insurer operations have been severely disrupted.

Providing authentic leadership with a sense of purpose

31 January 2023

Stepping into the Chief Financial Officer’s role of a 120-year-old organisation at the age of 31, was a daunting task. A quote from one of my favourite authors Craig Groeschel reads as follows; “People will rather follow a leader that is always real than one that is always right”.

Embracing the “Medici Effect” in behavioural science with ChatGPT

30 January 2023

Artificial intelligence (AI) research lab, OpenAI have shoved us into the future with ChatGPT. The innovation is deceptively simple – the AI is trained to learn and understand exactly what humans mean when they ask questions and to respond in a conversational format.

quick poll

Question

What do you believe will be the biggest challenge when the COFI framework is finally implemented?

Answer

The cost and complexity of relicensing Demonstrating customer outcomes through data and reporting Embedding a customer-first culture across the business Aligning existing compliance frameworks with COFI requirements

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