Powerful partnership: how AI is enhancing the role of insurance brokers
15 July 2023
The ability of AI technology to conduct detailed risk assessments, expedite claims and analyse large datasets will lead to role-players in the insurance sector reassessing the role of brokers in the future. However, given the undeniable value of human connection as a tool to build relationships, offer tailored advice and aid negotiations, the future is one of symbiosis – a collaboration between man and machine.