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Failure to innovate could spell the end for many a business

Insurance providers need to transform themselves from product shops to life partners

If it sounds too good to be true, it probably is

Young professionals prefer face-to-face when buying financial products

PPS has recently completed a study which substantiates that the process and finesse of building a personal or physical face-to-face relationship with clients is important to ensure that clients fully understand the products and services offered to them. This kind of interaction builds considerable and meaningful trust between the service provider and client and will subsequently lead to a loyal and sustaining relationship with the brand or product.