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Bringing IT closer to business strategy

04 March 2015 | General

The world in which businesses operate is shrinking daily. Customers are increasingly becoming more tech-savvy and the instant gratification generation, intellectually fed by online and social media, demands change and innovation to be delivered now. The upsurge in mobile solutions and distributed workforces all combine to make the importance of IT strategy progressively more important to many organisations. In fact, IT has moved beyond being an enabler to becoming a transformative partner to business.

ACORD announces new insurance innovation challenge contest

26 February 2015 | General

ACORD, the insurance industry's global data standards organization, announced today that it will hold a new event, the ACORD Insurance Innovation Challenge.

Adapting to customers' preferred communication channel is key to success

19 February 2015 | General

The digital evolution has brought about significant changes in the way customers interact with companies. Businesses need to be cognisant of these engagement trends in order to stay relevant. While South African companies are aware of and are responding to these trends, they have been slower to adapt to them, compared with international counterparts.