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Fraud happens in the industry when people lose track on the original purpose of insurance, to protect the insured in the case of a loss. This does not mean that the insurer is compelled to entertain cases where the insured tries to claim for cases of negligence.
Closing your mind off to one industry model may not be the best way in which to do business. There are a number of examples of companies around the world who adopt a hybrid business model when it comes to their business. Perhaps this is an approach that the Financial Services Board (FSB) needs to bear in mind when adopting a legislative framework for the South African market.
South Africa is a world leader in many aspects. Unfortunately, one of the things that South Africa leads the world in is HIV infection rate. The upside to this is that there is a lot of development being lead in South Africa on fighting the disease and decreasing the stigma attached to it.
One of the main reasons why the Financial Services Board (FSB) wants to implement the Retail Distribution Review (RDR) is that it seeks to eliminate potential areas of conflict of interest which are present in the industry. This would improve the industry form a consumer perspective and would improve trust in the industry.
Do you think short-term insurance broking will survive the AI plus humanoid robotics age?