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December is a time of reflection, and if there is one word that could sum up the operational dynamics of the financial services industry in 2014, that word would be challenging. It has been difficult for industry stakeholders to make a profit in the industry. The cost of doing business increased during the year, and regulation was a major issue for insurers and brokers alike.
As we wind down to the end of the year, we get to see quite a few annual reports which highlight the performance of their specific sector for the year. This year proved to be a challenging year for the Office of the Pension Funds Adjudicator (PFA) as it had to deal with a large number of determinations as employers are increasingly trying to test the limits of the law.
It has been just over a week since the Financial Services Board (FSB) launched its Retail Distribution Review (RDR) White Paper, and while there has been some concern in the industry, the FSB has urged those who have issues with the White Paper to remain calm and go through it with a fine tooth comb.
Death is never an easy topic to think or talk about, however, it is necessary. The reality of the world today is that it is a more dangerous place than it was 50 years ago, and premature death is a reality. What type of a conversation are you having with your clients regarding this?
Do you think short-term insurance broking will survive the AI plus humanoid robotics age?