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Addressing consumer trust in financial services and elsewhere

Addressing consumer trust in financial services and elsewhere

14 July 2024 | The Stage

The phrase treating customers fairly, or TCF for short, is so ingrained in South Africa’s financial services landscape that you would expect nothing but static on the radio shows dedicated to consumer rights. Likewise, you would hope the annual financial ombud scheme reports contained little more than operational updates. Unfortunately, the consumer-focused programmes and ombud case studies are still chockful of negative feedback, documenting a litany of unpleasantries foisted by the financial services industry on Jane and Joe average.

Range of living annuity outcomes supports hands-on financial advice through retirement

Range of living annuity outcomes supports hands-on financial advice through retirement

28 June 2024 | Straight Talk

Back in his mid-20s, your writer ran into some financial difficulties, forcing him to liquidate a small portfolio of unit trusts to make ends meet. Almost three decades later, the regret he feels does not centre on the forced sale of these investments but rather on failing to reinstate a disciplined monthly savings regime. This experience sparked all manner of poor money-related decision making over the ensuing years.

Horror rape and murder conviction statistics set the scene for SA’s financial crime free-for-all

Horror rape and murder conviction statistics set the scene for SA’s financial crime free-for-all

14 June 2024 | Straight Talk

South Africans are a funny lot. Standing at the entrance of a major retailer over the weekend, your writer watched a stream of shoppers passing up the opportunity to save the Rhino. You know the inconvenience, dear reader, of halting your mad grocery rush to reach into your wallet, etc. Not to mention the data protection concerns of filling out a National Parks donation card.

Secondary perils: a new challenge for the insurance industry

Secondary perils: a new challenge for the insurance industry

13 June 2024 | Featured Story

Recent floods and disruptive snowfall in South Africa have highlighted the growing threat of secondary perils - smaller but frequent events like hailstorms and wildfires that cause significant cumulative damage. In an opinion piece on the developing scope of secondary perils, Rethabile Shabalala, a Senior Associate at Norton Rose Fulbright South Africa, discusses this pressing issue.

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COFI is coming, bringing a wave of change for financial planners. Which one of the following disruptors will have the biggest impact on your business?

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What’s Inside… FAnews Magazine June 2024

What’s Inside… FAnews Magazine June 2024

11 June 2024 | The Stage
National Elections 2024. The more things change, the more they stay the same

National Elections 2024. The more things change, the more they stay the same

02 June 2024 | The Stage
Mega fire losses force insurers to rethink thatch risk

Mega fire losses force insurers to rethink thatch risk

21 May 2024 | Straight Talk
Electricity and healthcare: lessons entering and exiting SA’s dual crises

Electricity and healthcare: lessons entering and exiting SA’s dual crises

18 May 2024 | The Stage
Brokers urged to get their CPD ‘house’ in order

Brokers urged to get their CPD ‘house’ in order

14 May 2024 | Featured Story
Election uncertainty, a double threat to South Africa Inc and you, the people

Election uncertainty, a double threat to South Africa Inc and you, the people

03 May 2024 | Straight Talk
Dissing Cathie, Man-U and Wall Street analysts in a single AI-focused tech-fund presentation

Dissing Cathie, Man-U and Wall Street analysts in a single AI-focused tech-fund presentation

19 April 2024 | Straight Talk
AI in the wings as large managers go Level 1 on BEE

AI in the wings as large managers go Level 1 on BEE

09 April 2024 | Featured Story
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